Terms of service

Terms of Service

Last updated: April 25, 2026

Welcome to PurrTail Co. By visiting our website or purchasing from our store, you agree to the following Terms of Service. Please read them carefully before using our site or placing an order.

1. Overview

This website is operated by PurrTail Co. Throughout the site, the terms “we,” “us,” and “our” refer to PurrTail Co.

By accessing our website, browsing our products, or purchasing from us, you agree to be bound by these Terms of Service and any policies referenced on our site.

2. Online Store Terms

By using our store, you confirm that you are at least the age of majority in your province, state, or country of residence, or that you have permission from a parent or guardian.

You agree not to use our products for any illegal or unauthorized purpose. You also agree not to violate any laws in your area when using our website or products.

3. Product Information

PurrTail Co. sells decorative car accessories, including fluffy car tail products.

We make every effort to display product colors, images, sizes, and descriptions as accurately as possible. However, we cannot guarantee that your device screen will display colors exactly the same as the actual product.

Product availability, prices, and descriptions may change at any time without notice.

4. Orders and Payments

When you place an order, you agree to provide accurate billing, shipping, and contact information.

We reserve the right to refuse, cancel, or limit any order for reasons including, but not limited to:

  • Incorrect product information or pricing errors
  • Suspected fraud or unauthorized activity
  • Unavailable inventory
  • Incomplete or inaccurate customer information

If your order is cancelled after payment, we will issue a refund to your original payment method where applicable.

5. Shipping and Delivery

Shipping times may vary depending on your location, carrier delays, order volume, and other factors outside of our control.

Once an order has been shipped, PurrTail Co. is not responsible for delays caused by shipping carriers, customs, weather, or incorrect delivery information provided by the customer.

Customers are responsible for ensuring their shipping address is correct before placing an order.

6. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

We may refuse returns for items that are used, installed, damaged, exposed to outdoor conditions, or returned without original packaging.

7. Product Use and Installation

Our fluffy car tail accessories are intended for decorative purposes only.

By purchasing and using our products, you agree to install and use them safely. You are responsible for ensuring the product:

  • Is securely attached
  • Does not block your license plate
  • Does not cover lights, cameras, sensors, or reflectors
  • Does not interfere with driving, visibility, or vehicle operation
  • Complies with local traffic and vehicle laws

PurrTail Co. is not responsible for damage, tickets, fines, accidents, loss, or injury caused by improper installation, unsafe use, misuse, or failure to follow product instructions.

8. Vehicle and Weather Disclaimer

Our products are decorative accessories and may be affected by weather, road conditions, dirt, moisture, heat, cold, car washes, or long-term outdoor exposure.

Customers are responsible for checking the product regularly and removing it if it becomes loose, damaged, unsafe, or unsuitable for driving conditions.

We are not responsible for damage to vehicles, paint, surfaces, sensors, cameras, or other parts of the vehicle caused by installation, removal, use, misuse, or environmental exposure.

9. Intellectual Property

All content on our website, including product names, images, logos, text, graphics, designs, and branding, belongs to PurrTail Co. or is used with permission.

You may not copy, reproduce, distribute, modify, or use our content without written permission from us.

10. User Comments and Reviews

If you submit reviews, photos, comments, or feedback, you agree that we may use, display, edit, or share that content for marketing, website, or social media purposes.

You agree not to submit content that is false, offensive, harmful, illegal, or violates another person’s rights.

11. Third-Party Services

Our store may use third-party services for payment processing, shipping, website hosting, analytics, or marketing.

We are not responsible for the actions, policies, or services of third-party providers. Your use of third-party services may be subject to their own terms and privacy policies.

12. Limitation of Liability

To the fullest extent allowed by law, PurrTail Co. is not responsible for any direct, indirect, incidental, special, or consequential damages resulting from:

  • Use of our website
  • Use or misuse of our products
  • Product installation or removal
  • Shipping delays or lost packages
  • Website errors or interruptions
  • Unauthorized access to your information

Your use of our website and products is at your own risk.

13. Indemnification

You agree to indemnify and hold harmless PurrTail Co., its owners, employees, partners, suppliers, and affiliates from any claims, damages, losses, liabilities, or expenses arising from your use of our website, purchase of our products, violation of these terms, or misuse of our products.

14. Changes to These Terms

We may update or change these Terms of Service at any time. Any updates will be posted on this page with a new “Last updated” date.

Your continued use of our website after changes are posted means you accept the updated terms.

15. Contact Information

For questions about these Terms of Service, please contact us at:

Email: purrtaill@gmail.com
Brand: PurrTail Co.