Contact information
Last updated: April 25, 2026
Thank you for visiting PurrTail Co. If you have any questions about your order, shipping, returns, or our products, please contact us using the information below.
Customer Support
Email: purrtaill@gmail.com
Brand: PurrTail Co.
Response Time
We aim to respond to customer inquiries within 1–3 business days.
Please Include
When contacting us about an order, please include:
- Your full name
- Order number
- Email used at checkout
- A brief description of your question or issue
Support Topics
You can contact us for help with:
- Order questions
- Shipping updates
- Returns and refunds
- Damaged or incorrect items
- Product questions
- General customer support